Overview of the role
An exciting opportunity to join the Product Development team within the UK’s leading Fire and Carbon Monoxide protection company, leading the way in home life safety. The successful applicant will become a member of the Product Development team and assist with all aspects of product development for the UK market, working closely with Engineering, R&D and software teams.
Personal Situation & Qualities:
- Able to commute reliably to the office and to work extended hours on occasions when required to meet the demands of the role
- Must have a clean (or near clean) driving licence
- Self-motivated with a desire to succeed
- Strong interest in product development and product design
- Analytical, organised and methodical with high levels of attention to detail
Specific Job Skills:
- Previous experience within a product development or technical based role desirable
- Proficient in the use of Microsoft Office 365
- Experience with Microsoft Teams, Jira, Trello, Sage ERP, Microsoft Dynamics CRM and Product Information Management (PIM) systems desirable but full training will be provided
- Excellent literacy and numeracy as well as IT competency
- Excellent verbal and written communication skills
- Experience in presenting both physical and virtual presentations
- Able to work well independently and as part of a dynamic fast-paced team
- Able to prioritise and work to deadlines and other time pressures
List of Duties and Responsibilities:
- Working with Engineering, R&D and software teams on the development of new products
- Testing of product prototypes and feedback to development teams
- New product idea generation and contribution to the ongoing improvement of existing products
- Developing a detailed understanding of users’ needs and requirements through building customer relationships
- Carrying out market research into existing and future product development areas
- Developing an in-depth technical understanding of product fundamentals
- Updating of PIM system to ensure accurate product data is available across all channels
- Issuing product change notifications
- New Product Introduction – ensuring education across all internal departments and availability of data for integration with business systems and material
- Providing technical support to our internal departments on escalated cases
- Supporting overflow on technical support calls
What We Are Looking For In You:
- Passion and enthusiasm; able to embrace change and take pride in your work
- Team player with a positive attitude who will support colleagues to achieve our shared vision
- To be open and honest whilst being respectful and genuine with yourself and your colleagues, creating a trusting working environment
- Must take responsibility for own actions, delivering on promises and leading by example at every level of the business
- Be able to work collaboratively, sharing your knowledge whilst being open-minded, learning from your mistakes, and speaking up when you need help
- Interested in making a difference to the communities we serve, sharing best practice and educating to help deliver safer homes for all
To find out more about this role please contact Michael Wright via e-mail michael.wright@aico.co.uk or telephone 01691 664100.
To apply please send your CV and a covering letter to michael.wright@aico.co.uk by Monday 7th August 2023.
We reserve the right to bring forward the closing date if we receive sufficient applicants.
